Shipping policy
SHIPPING POLICY
All Amlove Memories products are made to order and personalized especially for you.
Processing Time
Please allow time for your personalized order to be prepared and sent to production. Processing times may vary depending on the product and order volume.
Shipping Time
Once your order has been produced and shipped, estimated delivery within the United States is approximately 4–10 business days. Delivery times are estimates and may vary due to carrier delays, holidays, weather conditions, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.
Tracking
Once your order has shipped and tracking information becomes available, you will receive tracking details so you can follow your package.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error. Once an order has entered production or has been shipped, we cannot guarantee that the shipping address can be changed.
Lost, Delayed, or Damaged Packages
If your package is significantly delayed, arrives damaged, or you experience another delivery issue, please contact us so we can review the situation and assist you.
Personalized Products
Because our products are custom-made specifically for each customer, please carefully review your personalization details before submitting your order.
If you have any questions regarding your order or shipping, please contact Amlove Memories.